BOOK LOVE 'EM OR LOSE 'EM: GETTING GOOD PEOPLE TO STAY

Love 'Em or Lose 'Em: Getting Good People to Stay

by Beverly L. Kaye

Editorial Reviews

Product Description
With every employee who walks out the door costing up to 200 percent of their annual salary to replace, retention is one of the most important issues facing business today. This bestseller gives everyone from CEO to front-line supervisor solutions for keeping the employees they simply can’t afford to lose. The authors show that what employees really want, even more than bigger salaries, are meaningful work, opportunities for growth, excellent bosses, and a sense of connection to the company. This thoroughly updated and revised edition includes a new manager’s troubleshooting guide with 26 strategies that can be used at every level and a chapter on saying thank-you in the workplace.

Amazon.com Review
Because finding the ideal person for every workplace position has become an increasingly difficult task, the retention of top employees has become every manager's concern. Love 'Em or Lose 'Em, by organizational-development specialists Beverly L. Kaye and Sharon Jordan-Evans, proposes that this "race for talent" can be effectively run only by those who adopt programs and policies that truly support their personnel. It then shows how to do so, even in organizations reluctant to participate actively.

Kaye and Jordan-Evans encourage an initial scan of their 26 alphabetically arranged chapters--such as "Information: Share It," "Mentor: Be One," and "Space: Give It"--so attention can be fully focused on the most relevant benefits and responsibilities associated with employee retention. All are bolstered with hands-on exercises and stories of others' failures and successes. The section on family-friendly conduct, for example, suggests uncovering specifics by directly asking employees what would make their lives easier. Resultant needs can be met, it continues, by allowing staffers to bring children to the office on occasion, assisting anyone who must line up care for an aging parent, giving weekday comp time to those who travel on weekends, etc. It also explains how Deloitte & Touche and DuPont addressed these issues. Any manager who dreads losing a top performer would do well to consider this book. --Howard Rothman